bitefulHow can we help?
We're a small team and we read every message.
Common questions
How does biteful decide if a food is good or bad?
We evaluate foods and ingredients against peer-reviewed research from PubMed and return a Good, Mixed, or Avoid verdict. For packaged products, we also check whether front-of-pack claims (like "sugar-free" or "high protein") match what the evidence says. Every verdict includes citations you can tap to read the original studies.
Is my photo stored anywhere?
Photos are processed and discarded. We don't store your images on any server. Scan history lives on your device only.
How much does Pro cost?
Pro is $9.99/year with a 7-day free trial for new subscribers. You get unlimited scans, full menu analysis, and compare mode. Cancel anytime in iPhone Settings → Subscriptions before the trial ends if you don't want to be charged.
I started a trial but want to cancel.
Open Settings on your iPhone, tap your name, then Subscriptions, then biteful. Tap Cancel Subscription. If you're still in the free trial period, you won't be charged.
How do I cancel my subscription?
Open the Settings app on your iPhone, tap your name at the top, then Subscriptions, then biteful. You can cancel anytime — your Pro access continues until the end of the billing period.
How do I restore purchases?
Tap "Restore Purchases" on the paywall screen. If that doesn't work, email us at support@bitefulapp.com with the Apple ID on your device.
Can I use biteful without an internet connection?
You need a connection to scan new foods (the AI analysis happens in real time). Browsing your past scan history works offline.
Does biteful give medical advice?
No. biteful is for informational use only. It surfaces research to help you make more informed choices, but it's not a substitute for professional medical advice.